Solution:

1. Open the router configuration page on any web-browser
2. Go to Admin / Management > Change the password
3. Select the admin account under Account Table
4. Admin account details will be populated above

5. Enter old password, new password and click Modify
6. Click on Apply

Solution:

1. There could be a number of reasons for internet speed drop. To identify the exact issue please try thefollowing:2. Check internet speed received using tools like ww.speedtest.net
3. Check the difference of speed received through the router with regards to the ISP plan
4. Check whether the issue is noticed on single or multiple devices
5. Check if the speed drops only on wired clients or wireless clients as well
6. Test and note the internet speed on wired as well as wireless clients
7. Check if the internet connection is stable from the ISP end
8. If observed only on wired clients, try different or shorter lan cable
9. If observed only on wireless clients then check for any wireless interference near the router
10. Try to reset and reconfigure the device If issue persists, please speak to a live technician on 1800-209-3444.

Solution:

1. Strictly recommended to connect the router wired to the PC

2. Open a web browser such as Internet Explorer or Mozilla Firefox and enter the IP address of your router
((default IP and login credentials will be found on the device label)).
3. Enter the username (admin) and password admin (or as mentioned on the device label) and click login
4. Click on the Maintenance Tab
5. Click on Firmware Upgrade
6. Click on browse and select the appropriate firmware file on your local system
7. Click on the “Update Firmware / Upload”
8. Wait patiently till the procedure is complete and the device reboots
9. Check the Status > firmware version to confirm if the upgrade is successfully completed.
Note: Do not turn off your device or press the Reset button when the firmware upgrade procedure is in progress.

Solution:

1. Product warranty will depend on the product model number, hardware version. The warranty period start from the day the product is billed to the end-customer. Check the warranty label on the product. The label would indicate any of the below warranty status:

2.
a. Lifetime warranty : 5 years from the date of purchase.
b. Limited Lifetime warranty: 3 years from the date of purchase.
c. Standard warranty: 1 year from the date of purchase.
For more details visit :

https://www.digisol.com/warranty-doc-policy/
Preserve the copy of the invoice as a proof of purchase.